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User Guide

User Guide

New to the BPI Customer Access Portal?  Click here for the CAP User Guide:   User Guide

 

New Features

01/04/2022:

Awaiting For New Features.

10/16/2020:

Added the debit/credit adjustments into Order History.  The credit memo/invoice detals are now viewable within the details.

10/5/2020:

Added part details on closed returns (stock/warranty/core).  These can be found within the Order History screen. Click on the link on the RMA number or on the closed return indicator icon to see the credit memo and part details.

6/18/2020:

Added the capability to sort on all columns (ascending and descending) on the Check Stock and Place Order screens.

5/23/2020:

Changed the functionality of the Check Stock and Place Order functions.  Visibility of the fill rate is now at the "assigned" distribution center.  There is a new option to toggle to the "alternate" distribution center to compare the fill rate, and place an order.  These changes are designed to help reduce freight costs, improve fill rates, and reduce shipping delays/errors.

3/15/2020:

Added links on the PRO# to track shipments from the top LTL carriers. This can be found in Order History under shipping details for the order.

2/4/2020:

Added self-service capability to reset or change passwords.

1/16/2020:

Functionality has been added to print pack slips for shipments.  This can be found in Order History under shipping details for the order.

 

Upcoming Information

Check back here periodically to see what new features are being added!

 

Contact Us

If you have any questions or issues with CAP, please contact us via email. 

We also welcome any feedback you would like to provide regarding CAP!

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